To fix the problem, I used all the methods that are offered on the Internet (reboot, reinstall drivers, remove devices, make changes to the registry). On the official website of to solve this problem, they suggest reinstalling the Windows operating system (if the drivers do not restart and update). This problem occurs because of a conflict in the software. In the BIOS (before starting Windows boot), all keyboards and mice (USB and PS / 2) work fine. Older keyboard and mouse models with a PS / 2 connection interface work fine. All other devices (webcam, flash drives) work fine. The keyboard and mouse stop working immediately after the Windows 10 startup. The keyboard and mouse are the simplest and do not require the installation of additional drivers. Mouse: Logitech M100 (connection interface: USB).Keyboard: Genius KB 110 (connection interface: USB). Problem description: The USB keyboard and USB mouse stopped working after connecting the smartphone (via USB cable) to a computer running the Windows 10 Pro operating system.
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